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Bruce Grove Post Office—Provfsion Of Change

Volume 92: debated on Tuesday 23 April 1901

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I beg to ask the Secretary to the Treasury, as representing the Postmaster General, whether his attention has been called to the refusal to supply postal orders at Bruce Grove Sub-Post Office, when a £5 and a £10 Bank of England note were offered in payment, on the ground that there was not sufficient change in the office; whether he has satisfied himself that this is the case; and, if so, what means are being taken to prevent inconvenience to the public by such offices having insufficient money to cash postal orders when presented if they exceed in the aggregate £10, or to enable the public to secure postal orders or money orders when bank notes are tendered.

THE FINANCIAL SECRETARY TO THE TREASURY
(Mr. AUSTEN CHAMBERLAIN, Worcestershire, E.)

Yes, Sir. A representation was received at the post office, dated the 6th instant, to the effect that an application had been made on the 4th instant at the Bruce Grove Post Office for a postal order for five shillings and for three stamps, and a Bank of England note for £10 tendered in payment; and that the sub-postmistress had been unable to change the note. It appeared on inquiry that the sub-postmistress could not give change of a £10 note at the time without inconvenience and risk of leaving herself without sufficient cash for other customers, and she asked the person who tendered the note for something smaller. On a recent occasion change for a £5 note had to be refused under similar circumstances. There was nothing irregular in the matter, so far as the sub-postmistress is concerned, as, according to the rules of the Department, postmasters are not bound to give change, although they may do so when no inconvenience is likely to be caused. The circumstances were all fully explained to the person who wrote to complain.