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Glasgow Telephone Operators' Hours Of Duty

Volume 181: debated on Tuesday 20 August 1907

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I beg to ask the Secretary of State for the Home Department whether he is aware that girl telephone operators in Glasgow, employed by the National Telephone Company, are kept at night work for twelve hours for seven consecutive nights without any stated time for rest or meals; and whether he can take any action to effect an improved arrangement.

I have communicated with the company, who inform me that their night operators in Glasgow have one week night duty and one week day duty alternately. During the week of night duty their employment is as stated in the Question, but is understood that they have during every night two hours each free from duty, although, owing to the exigencies of the work, the precise time when this rest is to take place cannot be fixed. The company inform me further that for some time past the fubject of night operator's work has been under their consideration with a view, if possible, to modifying the existing conditions. The matter is one in which I have no authority whatever to interfere.