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Mr. Garry Allighan
asked the Minister of Pensions how many complaints he has received alleging discourtesy by Ministry officials to ex-Servicemen when appearing before appeals tribunals; and whether he will issue instructions to all officials that they must treat all appellants with courtesy and consideration.
Mr. Wilfred Paling
Ministry representatives at the tribunals are required by standing instructions to extend every courtesy and consideration to appellants and no complaints that they have failed to do so have been received. Chairmen of tribunals obviously would not countenance any lack of courtesy or consideration on the part of a Ministry official.