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Mail Delivery, Chelsea (Delay)

Volume 498: debated on Wednesday 2 April 1952

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asked the Assistant Postmaster-General whether he has considered the complaints received by him from residents in the Sloane Avenue areas of Chelsea, regarding the late arrival of the first post in that area; and what steps he proposes to take to arrange for an earlier delivery of mail.

My noble Friend regrets that a re-organisation of postmen's duties, and sickness, have led to delay in completing the first delivery in the Chelsea area. The position is improving as the postmen become accustomed to their new duties, and I hope that the delivery will shortly be completed by 9 a.m.

Before these service changes were introduced, had representations from the staff made it clear that the proposed arrangements were inadequate and that the public service would suffer? Will the hon. Gentleman look into this?

If the hon. Gentleman will put down that Question, I will give him an answer to it.

Does my hon. Friend realise that many residents of the Chelsea district are speaking in contemptuous terms of the service they are now getting and that this service has been going on for a considerable time? Will he take steps to improve the delivery, because at the present time many residents are receiving their letters as late as 9.15 a.m. and in some cases as late as 9.30?

I hope that my hon. Friend will agree before long the service is very much better than it has been in the past few weeks.

May we have an assurance that the delivery will take place by at least 8.30 a.m.?

I cannot give any specific guarantee. I have explained the circumstances which led to the delay. Perhaps the chief one was sickness. The position has now improved in that respect, and I anticipate very quickly a marked improvement in the time of delivery.