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Post Office

Volume 524: debated on Wednesday 3 March 1954

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Telephone And Electricity Lines (Shared Facilities)

34.

asked the Assistant Postmaster-General on how many occasions during the last year he has come to an agreement with the electricity authorities to use the same poles to carry both services; and how many poles carrying both telephone lines and electric mains were erected during the same period.

Four thousand eight hundred and twenty-five occasions, involving 12,972 poles; the answer to the second part of the Question is 453.

Is my hon. Friend satisfied that 453 represents adequate progress and that there is not a lack of co-operation between the experts in the two services?

The first figure refers to poles previously erected, but the second figure refers only to poles which were specially put up for the service.

Will the hon. Gentleman do all he can to bring about further progress in this field, as it seems to provide the only opportunity that some rural areas will have of obtaining this essential service?

I can give that, assurance. There is very close cooperation between the Post Office and the British Electricity Authority.

Counter Staff

35.

asked the Assistant Postmaster-General whether he is satisfied that the Post Office counter staff is generally large enough to ensure the prompt payment of pensions and allowances without the recipients having to form long queues.

We aim to provide adequate staff for the transaction of counter business but, at some offices, a certain amount of queuing at peak periods is unavoidable. If my hon. Friend will let me have details of any case of difficulty he may have in mind, I shall be glad to make inquiry.

Where my hon. Friend receives complaints about inadequate staffing—I am sure he must receive some—is he satisfied that the work is evenly distributed throughout the week and not so arranged that there are peaks on some days and a great deal less work to be done on others?

It is not possible to make such an arrangement. There are some days in the week, especially Friday and Saturday, when a disproportionate number of old-age pensioners and other pensioners visit post offices.

When the hon. Gentleman is considering the matter and, possibly, also the question of increasing the number of staff serving at the counters, will he bear in mind that many counters are not large enough to take more staff and that he might have to attend to that matter before increasing staff?

I am very painfully aware of that fact. The difficulty is that the volume of post office business has increased enormously during recent years.

Inland Telegrams (Tariff Increases)

36.

asked the Assistant Postmaster-General whether he will make a report on the present position of the telegram service.

Sub-Offices, Dundee

39.

asked the Assistant Postmaster-General what representations he has made to Dundee Corporation with regard to the provision of permanent shops suitable for use as sub-post offices on the Fintry, Douglas and Angus housing estates.

In response to an inquiry made in December last, the Dundee Corporation were informed that temporary shop buildings are not generally suitable for use as sub-post offices but that applications for the post of sub-postmaster on each of the estates mentioned would be invited as soon as shopkeepers were able to offer suitable permanent premises.

Is the hon. Gentleman aware that this very unsatisfactory situation has existed for a long time and that k causes great inconvenience, especially where large numbers of family allowances are concerned? Will he look into the possibility of establishing more permanent consultation machinery between his Department and the local authority with the object of providing sub-post offices more quickly? In the meantime, will he look into the question of providing travelling post offices in connection with such housing schemes?

I will look into the question of providing a travelling post office, but the responsibility for building permanent shops does not rest primarily on the Post Office.