Mr. Edward M. Taylor
asked the Minister of Power whether he is satisfied with the provision made by the Scottish Gas Board to assist householders affected by smoke control orders; and whether he will give a general direction to the Board to take steps to ensure that there will be no difficulties in areas to be affected by future smoke control orders.
Mr. John Morris
The Board makes every effort to meet householders' requirements in these areas. No particular difficulty is expected to arise under forthcoming new orders in Scotland.
Would the right hon. Gentleman inquire into the situation in Cathcart? Is he aware that some of the residents there who are affected by the order were told by the Board's salesmen that they would have to wait for only a matter of days or weeks for gas appliances, but that in some cases they Lave had to wait for more than four months because of alleged unprecedented demand—while at the same time the Board's salesmen have been promising speedy delivery and have, thereby, been creating a greater demand? Will he see that this mistake is not made again?
I am grateful to the hon. Gentleman for the suggestion in the first part of his supplementary question. I am aware of some of the matters which he alleges. There has been some delay in the supply and fitting of appliances in regard to a smoke control area of Glasgow. This has been due in part to the heavy demand on the manufacturers of the appliances and the Board's staff who equip these appliances. I understand that installation will be completed by the end of the year, which will be three months after the due date. The Board has undertaken to see that no similar difficulties arise under forthcoming control orders.