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National Health Service (Complaints)

Volume 721: debated on Monday 29 November 1965

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asked the Minister of Health whether he is satisfied with the existing procedure for the consideration of complaints by patients or their families about specific shortcomings or errors in the National Health Service treatment of a patient in hospital; whether he proposes to bring such procedures more into line with those available to a person aggrieved by a shortcoming or error on the part of his general medical practitioner under the National Health Service; and whether he will make a statement.