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Tourist Trade (Complaints)

Volume 722: debated on Thursday 16 December 1965

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94.

asked the President of the Board of Trade what talks he has had with the Travel Trade Association and the Association of British Travel Agents in connection with their methods of dealing with complaints from holidaymakers.

When I receive complaints about unsatisfactory holidays which appear to deserve investigation, I refer them to the British Travel Association, the body sponsored by the Government to represent the tourist trades.