asked the Postmaster-General why a letter from the hon. Member for Brighton, Pavilion, posted on Thursday, 7th April at London Airport did not reach the Vice-Chancellor at Sussex University until Thursday, 14th April; and whether he is aware of continuing concern at delay and inefficiency at the Brighton post office.
At its own request letters were not delivered to the Sussex University over the period 8th to 11th April but the hon. Gentleman's letter should have been delivered on 12th April. I have not been able to find the cause of the delay, which I much regret. The general scale of complaint does not suggest that the Brighton Post Office is not giving a good service.
Am I to understand from that reply that it is more or less on the same level as the rest of the country? Is the hon. Gentleman aware that the service is considered to be pretty bad down in Brighton? Does the hon. Gentleman realise that a number of other Questions are on the Order Paper today which show an appalling amount of discontent at the complete lack of support from the Brighton Head Post Office? Would the Minister one day find time to go down to Brighton and talk to the people there and find out why everything is wrong?
My right hon. Friend has already been to Brighton, and he is quite satisfied that the conditions prevailing there are very good. In answer to the first part of the supplementary question, the Post Office handles no fewer than 35 million letters a day, and despite all our efforts, it is inevitable that a small proportion will suffer some delay in transit.
In view of the unsatisfactory nature of the reply, I beg to give notice that I shall raise the matter on the Adjournment.