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Pension And Child Allowance Books

Volume 886: debated on Wednesday 19 February 1975

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asked the Secretary of State for Social Services what evidence she has of delays in receiving pension and child allowance books; what action she proposes to take to reduce such delays; and if she will make a statement.

Retirement pension and family allowance books are generally sent to the relevant post office about two weeks before they are due to be handed to the beneficiary, and I have no evidence that these arrangements normally involve any delay. I am writing to the hon. Gentleman about the case with which he is concerned, where the temporary closure of a post office caused difficulties.