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Vehicle Licensing

Volume 940: debated on Wednesday 30 November 1977

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asked the Secretary of State for Transport in view of the fact that the vehicle licensing offices fail to acknowledge or reply to letters, if he will institute a system of card acknowledgments including a forecast of the date of substantive reply.

A standard acknowledgment card is usually sent when it is not envisaged that it will be possible to dispatch a substantive reply within 48 hours. If my hon. Friend has evidence to the contrary I would be very glad to examine it.