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Customs And Excise (Recompense To Traders)

Volume 958: debated on Monday 20 November 1978

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asked the Chancellor of the Exchequer what is the average time within which Her Majesty's Customs and Excise recompenses taxable traders for amounts shown to be due to them at the end of quarterly periods; and if he is aware of any unusual delays.

Customs are conscious of the importance of prompt repayment of VAT where due and it is its aim to make repayments within fourteen days of receipt of claims. This is achieved in 95 per cent. of cases. Some delays must be expected in cases where queries arise, but every effort is made to keep these to the absolute minimum.