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Electricity And Gas Disconnections

Volume 976: debated on Tuesday 20 November 1979

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asked the Secretary of State for Energy if he will give details of the code of practice of the fuel boards on disconnection of supply.

The gas and electricity industries' code of practice on payment of domestic electricity and gas bills was published in December 1976 and revised last year. It offers guidance on easier payment methods to those finding it hard to meet their bills and provides safeguards adopted by the industry to avoid disconnection of supply in cases of real hardship. Copies are available at electricity and gas showrooms, offices and consultative councils, citizens advice bureaux, consumer advice centres and through various local voluntary organisations. I am arranging for a copy to be sent to the hon. Member.