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Benefits (Payment Delays)

Volume 975: debated on Wednesday 12 December 1979

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asked the Secretary of State for Social Services if he is satisfied that everything possible is being done to overcome the delays in payment of benefits accruing at the Department of Health and Social Security premises, Archway Towers, Junction Road, London N19, during recent times; and if he will make a statement.

The delays in payment of benefit are due mainly to industrial action which is still continuing. It has recently been possible, however to reduce the extent of the delays, and Christmas bonus payments have been made.Every effort is being made to minimise delay, and to reduce arrears of payment.