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Departmental Staff (Telephone Inquiries)

Volume 987: debated on Friday 27 June 1980

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asked the Secretary of State for the Environment what guidelines are issued to staff regarding the handling of telephone inquiries from individuals not known personally who seek potentially sensitive information concerning clients with whom the Department's staff may be dealing; and whether there are plans to revise these guidelines, in the light of

I regret that estimates of the cost of land and site works are not available, either for specific types of dwelling or by geographical area.