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Medical Complaints Procedure

Volume 14: debated on Tuesday 8 December 1981

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asked the Secretary of State for Social Services what advice his Department offers to community health councils about publicising the manner in which members of the public can pursue complaints against doctors and hospitals.

The Department is preparing an explanatory leaflet about the procedures for complaints about hospital services, and this will be available to community health councils to give to members of the public on request. I do not see it as part of the role of community health councils to give the procedure general publicity.