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Claim Control Officers

Volume 20: debated on Tuesday 16 March 1982

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asked the Secretary of State for Social Services what specific training is received by specialist claim control officers operating in local offices of his Department.

"Specialist claims control" applies the Department's fraud techniques to categories of claimants in accordance with written instructions. Of 129 officers of the Department employed in specialist claims control last month, 125 had previous experience of the Department's ordinary fraud work for which they would have been trained.