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Mr. Philip Holland
asked the Minister for Trade how many individual complaints were handled by each area or regional nationalised industries consumer council; and how many were received by the relevant national consumer council direct during the last 12 months for which figures are available.
Dr. Vaughan
Not all complaints are recorded, nor do all councils compile their complaint statistics on a uniform basis. The available information is as follows:
Transport Users Consultative Committees (Calendar Year 1982) | |
East Anglia | 85 |
Yorkshire | 373 |
East Midlands | 103 |
West Midlands | 90 |
North-East | 110 |
North-West | 427 |
Scotland | 225 |
South-West | 109 |
Wales | 115 |
London | 677 |
South-East | 202 |
TOTAL | 2,516 |
Post Office Users' Councils (Year Ending 31.3.82) | |
POUNC | 14,386 |
POUC Scotland | 1,071 |
POUC Northern Ireland | 357 |
POUC Wales | 658 |
TOTAL | 16,472 |
Gas Consumers' Councils (Year ending 31.3.82) | |
Eastern | 2,954 |
North-Eastern | 544 |
East Midlands | 1,870 |
West Midlands | 3,825 |
Northern | 3,486 |
North Thames | 2,576 |
North-West | 3,125 |
Scotland | 2,487 |
Gas Consumers' Councils (Year ending 31.3.82) | |
South-Eastern | 3,116 |
Southern | 1,033 |
South-Western | 803 |
Wales | 1,618 |
TOTAL | 27,437 |
Electricity Consultative Councils (Year ending 31.3.82) | |
Eastern | 2,662 |
East Midlands | 854 |
London | 2,084 |
Merseyside and North Wales | 807 |
Midlands | 927 |
North-Eastern | 632 |
North-Western | 2,708 |
South-Eastern | 810 |
Southern | 1,665 |
South Wales | 2,780 |
South-Western | 873 |
Yorkshire | 1,611 |
TOTAL | 18,413 |