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Departmental Offices, Erdington

Volume 87: debated on Monday 18 November 1985

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asked the Secretary of State for Social Services what is the current weekly rate of application for each of the principal benefits at his Department's office at Kingsbury road, Erdington, Birmingham; and how this compares with the position one and two years ago.

The table shows the average weekly rate of claims made for principal benefits during October 1985, 1984 and 1983 at the Department's office in Erdington.

BenefitAverage Weekly Claims
October 1985October 1984October 1983
Sickness/invalidity benefit565665
Maternity allowance211328
Retirement pension455633
Widows benefit555
Death grant303030
Industrial disablement benefit654
Supplementary benefit342287419

asked the Secretary of State for Social Services what is the number of current payments of each of the principal benefits being made at his Department's office at Kingsbury road, Erdington, Birmingham; and how this compares with the position one and two years ago.

The table shows the number of payments made to claimants by the Department's office in Erdington during the four week period ending 22 October 1985—the latest available figures—and for the same periods one and two years ago.

1983

1984

1985

Long term benefits (retirement pension, widows benefit, disablement benefit and child benefit)
Order booksincluded in the figure for short term benefit order book issues.207included in the figure for short term order books issued.
Girochequesincluded in the figure given for short-term benefit giros5,2631,792

Note:

1. Supplementary benefit payments do not include instructions issued to Unemployment Benefit offices to pay benefit on the Department's behalf.

2. Separate figures for short and long term benefit giro issues for 1983, and order books for 1983 and 1985 are not available.

3. It is not possible to provide a further breakdown of contributory benefit payments into the individual national insurance benefits paid by the local office.

asked the Secretary of State for Social Services what is currently the average time taken by his Department's office at Kingsbury road, Erdington, Birmingham, to process new claims for single payments; and how this compares with the position one and two years ago.

Claims for single payments are determined as soon as possible after all the information required has been collected. A limited sample of recent cases at Erdington local office suggests that on average, claims for single payments are currently being determined 8–9 days after their receipt.Similar figures for 1984 and 1983 are not available.

asked the Secretary of State for Social Services what is currently the average time taken to deal with new benefit claims from (a) householders and (b) non-householders at his Department's office at Kingsbury road, Erdington, Birmingham; and how this compares with the position one and two years ago.

Information is not broken down in the form requested. The latest available figures show that the average time taken to deal with all new supplementary benefit claims at the Department's office in Erdington is 11 days, as it was at the same time last year and the year before. The figures are not broken down between types of claim.

asked the Secretary of State for Social Services what changes, by grade and number, there have been in staffing at his Department's office at Kingsbury road, Erdington, Birmingham, compared with 1984 and 1983, including temporary staff.

The following table sets out staff in post by grade on 1 April for the last three years, and the situation on 1 November 1985.

Grade1.4.831.4.841.4.851.11.85
Principal1111
Senior Executive Officer1111
Higher Executive Officer7777
Local Officer 141424446·5
Local Officer 280788886
Clerical Assistant29283029·5
Typist3334
Telephonist1111
Security Guard2122
Messenger111
Total Permanent Staff)166163177179

Grade

1.4.83

1.4.84

1.4.85

1.11.85

Casual Staff
(Clerical Assistants)9221

asked the Secretary of State for Social Services whether he will estimate the number of current claimants of each of the principal benefits administered from his Department's offices at Kingsbury road, Erdington, Birmingham, and Walsall road, Birmingham, who live in the Erdington parliamentary constituency; and how this compares with the position one, two and five years ago.

The Erdington constituency is covered for social security purposes by two of the Department's offices but their boundaries are not conterminous with those of the constituency. The number of claimants receiving supplementary benefits from these offices in July 1985—the latest available figures—and at the same period one and two years ago were:

198319841985
Birmingham, Erdington15,73316,29317,280
Birmingham, Perry Barr11,24611,28411,449
No information is available for the position 5 years ago. Details of claimants receiving national insurance benefits are not available in the form requested.