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Complaints

Volume 170: debated on Friday 30 March 1990

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To ask the Secretary of State for Trade and Industry if he will publish in the Official Report for each of the last 10 years (a) the number of complaints made against his Department to the Parliamentary Commissioner for Administration, (b) the number of complaints upheld and (c) the action he took on(b).

The number of complaints (a) made and (b) upheld for the last 10 years is as follows:

Year(a) complaints made(b) complaints upheld
198911
198826
1987211
1986102
1985131
1984131
198315
1982144
Year(a) complaints made(b) complaints upheld
198115
1980191
1 Figures not yet available.
When the PCA upholds a complaint, it is departmental practice to provide an appropriate remedy, agreed with the PCA.