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Mr. Gareth Wardell
To ask the Secretary of State for Social Security if he will publish in the Official Report for each of the last 10 years (a) the number of complaints made against his Department to the Parliamentary Commissioner for Administration, (b) the number of complaints upheld and (c) the action he took on (b).
Mrs. Gillian Shephard
The information required is provided in the table.
| Complaints against Department of (Health and) Social Security | ||
| (a) Complaints made1 | (b) Complaints upheld1 | |
| 1989 | 2— | 2— |
| 1988 | 220 | 33 |
| 1987 | 200 | 40 |
| 1986 | 242 | 48 |
| 1985 | 231 | 42 |
| 1984 | 237 | 36 |
| 1983 | 223 | 29 |
| 1982 | 243 | 26 |
| 1981 | 260 | 53 |
| 1980 | 278 | 50 |
| 1Source: Parliamentary Commissioner for Administration Annual Reports 1980–88. | ||
| 2 Figures not yet available. | ||
(c) When the PCA upholds a complaint it is departmental practice to provide an appropriate remedy.