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Mr. Terry Fields
To ask the Secretary of State for Social Security what steps his Department is taking to rectify the shortage of leaflets and benefit application forms in offices; and how widespread and severe this problem is.
Mrs. Gillian Shephard
We are aware that difficulties have been experienced this year in obtaining bulk supplies of some benefit application forms. The Department has been in discussion with HMSO to remedy this. However, we are satisfied on information available that local offices in all areas have sufficient supplies of benefit application forms and leaflets to meet the needs of our customers.