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Departmental Telephone Calls

Volume 199: debated on Tuesday 26 November 1991

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To ask the Secretary of State for Wales what information is available on the number of calls made to directory inquiries from his Department since 1 April 1991.

My Department undertakes exercises at six-monthly intervals to assess usage of this service. The last monitoring exercise showed an average of 50 calls per week from the main offices in Cardiff.