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Executive Agencies

Volume 204: debated on Friday 21 February 1992

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To ask the Attorney-General if he will list the quality of service performance indicators adopted by each of his and the Lord Chancellor's Departments executive agencies since their establishment and separately identify those quality of service performance indicators already operative prior to agency status.

The quality of service indicators operating in the Land Registry, the only executive agency of the Lord Chancellor's Department (the Law Officers' Departments have none), are:

  • (a) speed of processing applications;
  • (b) accuracy of the work produced;
  • (c) number of complaints received.
  • Prior to becoming an agency, standards of service existed for the first two aspects but not in respect of the number of complaints received.

    To ask the Attorney-General if he will list the new forms of alternative working patterns introduced into each of his and the Lord Chancellor's Departments executive agencies since their establishment and provide a break-down by grade of the numbers of staff taking up each new working pattern for each agency.

    The Land Registry, as the only executive agency of the Lord Chancellor's Department (the Law Officers' Departments have none) provides a wide range of alternative working patterns which were all introduced before it became an executive agency.

    To ask the Attorney-General how much was spent on events and publicity surrounding the launch of each of his and the Lord Chancellor's Departments executive agencies; and whether the cost was borne by the parent department or the new agency.

    The cost of events and publicity surrounding the launch of the Land Registry as an executive agency (the only executive agency of the Lord Chancellor's Department—the Law Officers' Departments have none) in July 1990 was £23,063. This included "open" days which enabled members of the public and others who use the registry's services to visit and see the work of the agency. The whole cost was met by the Land Registry.

    To ask the Attorney-General how many staff were in post on the date that each of the executive agencies in the Lord Chancellor's and Law Officers' Departments were established; and how many are in post now, in each case.

    The Land Registry, as the only executive agency of the Lord Chancellor's Department (the Law Officers' Departments have none), became an executive agency on 2 July 1990, at which time there were 10,698 staff employed. The equivalent figure at 1 February 1992 was 9,637 staff.

    To ask the Attorney-General what is the maximum salary payable to the chief executive of each of his and the Lord Chancellor's Departments executive agencies, including performance-related element, and the length of time of the chief executive's contract in each case.

    The current maximum salary payable to the chief executive of the Land Registry, the only executive agency of the Lord Chancellor's Department (the Law Officers' Departments have none), including a performance-related element, is £66,100. The contract is for 3¼ years—1 January 1991 to 31 March 1994. It is renewable.

    To ask the Attorney-General if he will list those new facilities for staff including nurseries and health care schemes which have been introduced in each of his and the Lord Chancellor's Departments executive agencies since their establishment.

    Since becoming an executive agency in July 1990, the Land Registry, as the only executive agency of the Lord Chancellor's Department (the Law Officers' Departments have none), has established or provided places in eight local holiday play schemes and two local nurseries. This is in addition to six pre-existing holiday play schemes. Six new ventures are currently being evaluated.Both before and after becoming an agency, the registry has pursued a range of health care measures, such as workplace policies on smoking, cervical cancer screening, and alcohol-related problems; giving publicity to national health campaigns; promoting healthy eating in staff restaurants; and providing awareness counselling and support through a readily accessible welfare service.

    To ask the Attorney-General what was the first degree obtained by the chief executive of each of his and the Lord Chancellor's Departments executive agencies; and from which university or polytechnic it was awarded.

    The chief executive of the Land Registry, the only executive agency of the Lord Chancellor's Department (the Law Officers' Departments have none) has not pursued a course of study which would lead to a university or polytechnic degree.

    To ask the Attorney-General if he will list each of his and the Lord Chancellor's Departments executive agencies that operates a group bonus scheme and state the cash amount per person awarded in the last year for which figures were available and the conditions attached to its award.

    The Land Registry, as the only executive agency of the Lord Chancellor's Department (the Law Officers' Departments have none), does not operate a group bonus scheme.

    To ask the Attorney-General if he will list the post, grade and maximum salary payable, including performance-related elements, in each case where appointments have been made to his and the Lord Chancellor's Departments executive agencies at grade 7 or above, since their establishment.

    The following appointments at grade 7 level and above have been made to the Land Registry since becoming an executive agency in July 1990 (the only executive agency of the Lord Chancellor's Department—the Law Officers' Departments have none):

    PostGradeNumberMaximum pay £
    Chief Land Registrar (Chief Executive)2166,100
    Solicitor to Land Registry3157,000
    Director of Finance5147,921

    Post

    Grade

    Number

    Maximum Pay £

    Land Registrars5153,740
    Deputy Establishment Officer6142,724
    Controller of Operational Development6142,724
    Head of Development Computer Services6141,120
    Area Managers6441,120
    Senior Assistant Land Registrars6446,122
    Office Manager York7133,175
    Head of Personnel Division 17134,667
    Head of Internal Audit7134,667
    Principal, Legal Practice7134,667
    Management Accountant7134,667
    Finance Officer7134,667
    Deputy Area Managers7733,175
    Computer Services Divisional Managers7233,175
    Assistant Land Registrars71937,755

    Most of the appointments have been occasioned by retirements and the effect of two restructuring exercises, one based on a Treasury staff inspection report and the other on a review by management consultants.

    To ask the Attorney-General when the last annual report for each of his and the Lord Chancellor's Departments executive agencies were published; and when the next ones are due.

    The annual report for 1990–91 of the Land Registry, the only executive agency of the Lord Chancellor's Department (the Law Officers' Departments have none) was published in October 1991. The report for 1991–92 is expected to be available in August of this year.