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Gp Complaints

Volume 204: debated on Tuesday 25 February 1992

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To ask the Secretary of State for Health what proposals he has to speed up the family practitioner committee complaints system; and if he will make a statement.

On 2 April 1990 the Government introduced changes to speed up and simplify the family health services complaints system. We are presently considering the scope for Family Health Services Authorities to improve the administration of the complaints procedures.

To ask the Secretary of State for Health whether he has any plans to publicise statistics of complaints received by family practitioner committees and the General Medical Council; and if he will make a statement.

Statistics on the number of formal investigations into complaints by Family Health Services Authorities are published annually in "Health and Personal Social Services Statistics", copies of which are available in the Library.The General Medical Council is an independent statutory body whose procedures are governed by the 1983 Medical Act. A summary of complaints received and considered by the council is published by it annually.