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Ambulance Services

Volume 204: debated on Friday 28 February 1992

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To ask the Secretary of State for Scotland if he will give, for the Scottish Ambulance Service, Greater Glasgow area, the success rate in percentage terms of achieving its ORCON standards for (a) reaction to a 999 call and (b) reaching the site.

The current rates of achievement for the Greater Glasgow area are:

Emergency callsPercentage of calls
Activation time83 per cent. of calls within three minutes
Reaching scene81 per cent. of calls within 14 minutes
The target for such calls is 95 per cent. and I have asked the general manager of the Scottish Ambulance Service to review the situation. In addition I am making an extra £250,000 available to the ambulance service in Glasgow specifically to help improve the success rate in response times.