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37.
Mr. Harry Greenway
To ask the Chancellor of the Duchy of Lancaster how many civil servants and others are estimated to be involved with the production and implementation of charters; and if he will make a statement.
Mr. Davis
The charter approach is integral to the delivery of public services, so many civil and other public servants are involved with the charter programme as part of their normal duties. The citizens charter unit in the Cabinet Office has 32 staff.