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Market Testing

Volume 227: debated on Wednesday 23 June 1993

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To ask the Chancellor of the Exchequer if he will list all the market tests that have taken place in his Departments since November 1992 and indicate, in each case, whether the result was the maintenance of in-house provision, or whether the service was contracted-out.

The information requested is as follows. It covers new market testing only and does not include the retesting of services which are already contracted-out. It also excludes market tests currently in progress but not yet completed.

Result
Inland Revenue
Bulk Mailing (Employers' Annual Pack)Contracted-out
Catering (Telford)Contracted-out
Customs and Excise
London HQ typing servicesRetained in-house
Southend HQ typing servicesRetained in-house
Regional Executive Units typing servicesRetained in-house
London HQ messenger servicesRetained in-house
Internal AuditRetained in-house
Vehicle fleet managementPart retained in-house, part contracted-out
Department for National Savings
Catering ServicesThe market test covered four units with a combination of in-house and contracted-out services. The service was retained in-house at one location, the existing external supplier selected at two others, and a fresh external supplier selected at the fourth