To ask the Secretary of State for National Heritage what estimate she has made of the annual telephone costs to (a) her Department, (b) her Department's agencies and (c) her Department's non-departmental public bodies staff for each of the years (i) 1991–92, (ii) 1993–94, (iii) 1994 –95, (iv) 1995–96 and (v) 1996–97; and if internal telephone directories are available to staff in all areas of (a) to (c). [11342]

[holding answer 25 January 1996]: While all the information requested is not available, and could be provided only at disproportionate cost, the available information is as follows:

	1993–94 actual £	1994–95 actual £	1995–96 estimate £	1996–97 estimate £
Department of National Heritage	168,000	203,598	257,000	n/a
Historic Royal Palaces Agency	109,702	158,349	158,824	202,000
Royal Parks Agency	163,031	190,871	196,000	160,000

My Department makes use of CCTA's metropolitan telephone service, which provides us with fully managed telephone and directory services. Internal telephone directories are available to staff in my Department and both agencies.

	1993–94 actual £	1994–95 actual £	1995–96 spend to date £	1995–96 estimate £	1996–97 estimate £
Department of National Heritage	1,547,360	467,497	276,376	460,000	n/a
Historic Royal Palaces Agency	3,708,000	1,381,000	282,000	545,000	n/a
Royal Parks Agency	748,195	848,033	486,427	810,000	750,000

Information on non-departmental public bodies is not available, and could be provided only at disproportionate cost.

To ask the Secretary of State for National Heritage what assessment she has made of the total expenditure of her Department, its agencies and non-departmental public bodies on publicity for each of the years (a) 1991–92, (b) 1993–94, (c) 1994–95 and

	1993–94 (actual) £	1994–95 (actual) £	1995–96 (spend to date) £	1995–96 (estimate) £	1996–97 (estimate) £
Department of National Heritage	103,850	57,000	192,353	302,000	n/a
Advertising	Nil	Nil	Nil	Nil	n/a
Press and PR	78,850	Nil	5,352	Nil	n/a
Historic Royal Palaces Agency	1,161,047	1,065,018	1,250,742	1,245,742	n/a
Advertising	1,019,047	955,417	1,140,516	1,120,516	n/a
Press and PR	102,000	88,000	90,000	105,000	n/a
Royal Parks Agency	46,240	52,459	65,110	103,672	107,610
Advertising	240	2,262	1,063	1,063	1,500
Press and PR	Nil	5,197	12,547	19,109	19,110

Information on DNH non-departmental public bodies is not available and could be provided only at disproportionate cost.

To ask the Secretary of State for National Heritage what assessment she has made of the expenditure of her Department, agencies and non-departmental public bodies on all external consultants including management consultants for each of the years (a) 1991–92, (b) 1993–94, (c) 1994–95 and (d) 1995–96 (i) to date and (ii) as estimated for the whole year; what estimate she has made of such expenditure for 1996–97; and if she will estimate the savings accruing to her Department from the use of consultants in each of these years. [11339]

[holding answer 25 January 1996]: My Department uses consultants for a wide variety of tasks, only a small proportion of which are aimed at achieving cost savings. No central record is held on overall savings and it would not be possible to isolate those consultancies and quantify the cost savings without incurring disproportionate cost. The available information is given in the following table:(d) 1995–96 (i) to date and (ii) as estimated for the whole year; what estimate she has made of such expenditure for 1996–97; and if she will break these figures down to indicate expenditure on (1) advertising and (2) press and public relations. [11340]

[holding answer 25 January 1996]: While all the information requested is not available, the available figures are as follows: