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Employment Service

Volume 297: debated on Thursday 10 July 1997

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To ask the Secretary of State for Education and Employment what are the annual performance targets for the Employment Service in 1997–98; and what were the targets and outcomes achieved in 1996–97. [7734]

Employment Service targets for 1997–98 were published by the previous administration on March 19, 1997. We are in the final stages of reviewing these and the revised Annual Performance Agreement for 1997–98 which will include targets will be published before the end of this month.The following table gives details of performance in 1996–97. During that year Employment Service performance was adversely affected by the unprecedented effort required to introduce and operate successfully the Labour Market System and the Jobseeker's Allowance.

Employment Service performance against targets in 1996–97

Indicators

Target

Achieved

Placings of Unemployed people11.97 million at a unit cost of £212 assuming 2.66 million vacancies notified1.685 million unit cost £234 2.67 million vacancies notified
Placings of JSA Claimants1 (October 1996 t0 March 1997)2561,450508,400
Placings of Long-Term Claimants129.5 per cent.24.3 per cent. (410,000)
Placings of People with Disabilities14.4 per cent5.1 per cent. (86,000)
Positive outcomes from 12 month interventions4.3 per cent.38 per cent.
Positive outcomes from 24 month interventions35 per cent.30 per cent.
Referrals to and starts on Training for Work489,000 referrals 163,000 starts394,000 referrals 150,300 starts
New claims not pursued10 per cent.11 per cent.
Submissions to Adjudication215,000202,800
Training for Work allowance payments97 per cent. by value to be accurate98 per cent.
Percentage of JSA Claimants offered a Jobseeker's Agreement (October 1996–March 1997)2100 per cent.98.9 per cent.
Accuracy of UB payment (April-September 1996)297 per cent.96.8 per cent.
Speed of UB first payments where UB is the first payment made (April-September 1996)375 per cent. with 12 days74.7 per cent. within 12 days
Efficiency savings£43 million£44.34 million

1 The Employment Service has recently taken action to ensure that job placings are recorded strictly in accordance with ES procedures. This may impact on future levels of recorded performance. Past levels of recorded performance may have been overstated.

2 Target from October 1996 following the introduction of the Jobseeker's Allowance.

3 This work transferred to the Benefits Agency following the introduction of the Jobseeker's Allowance in October 1996.