To ask the Chancellor of the Duchy of Lancaster what targets have been set for the Central Office of Information for 1997–98. [12164]

I have set Central Office of Information the following key performance targets for 1997–98:

• to achieve a surplus of £1 million in modified historical cost terms after recovering all costs including interest on borrowings;
• to achieve a further 2 per cent. increase in efficiency as measured by limit cost reduction;
• to achieve an average score of 8.25 out of 10 for the COI customer satisfaction index.