Hansard

Defence Bills Agency

Volume 299: debated on Thursday 31 July 1997

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Ms Dari Taylor

To ask the Secretary of State for Defence what key targets have been set for the Defence Bills Agency for 1997–98. [12459]

Mr. Spellar

Targets have been set for the chief executive of the Defence Bills Agency for financial year 1997–98 in accordance with the agency's overall aim of meeting the requirements of its service level agreement with the Ministry of Defence fully, efficiently and in a manner which offers best value for money. The chief executive's key targets build on the already high standards of service provided by the agency since its formation in January 1996 and are as follows:

  • 1. To pay 97 per cent. of correctly-presented bills within 11 working days of receipt and 100 per cent. within 30 days.
  • 2. To raise 100 per cent. of invoices within five working days of receipt of correctly-presented instruction.
  • 3. To obtain investors in people accreditation by 30 September 1997.
  • 4. To meet the performance criteria laid down in the service level agreement
  • 5. To deliver the service contracted for in the service level agreement at the agreed price.