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Child Support Agency

Volume 300: debated on Friday 14 November 1997

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To ask the Secretary of State for Social Security what recent representations she has received concerning the operation of the CSA. [14225]

In the last six months approximately 500 representations about child support issues have been received from hon. Members and around 900 representations from members of the public, voluntary bodies and other organisations.We recognise that, despite considerable improvements in the performance of the Child Support Agency, too many representations about the operation of the child support scheme still relate to poor service. We are determined to ensure that absent parents meet their responsibilities and pay the maintenance they owe and we are looking closely at all aspects of the Agency to ensure that it delivers a modern, efficient and effective service to all its clients.