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Mrs. Ellman
To ask the Minister for the Cabinet Office what targets he has set for the Buying Agency for 1999. [68541]
Mr. Kilfoyle
I have set the Agency the following targets for 1999.
Financial: To generate a return on capital employed of 8 per cent. (excluding costs of restructuring).
Productivity: To reduce the cost per pound of savings by 2.5 per cent. on 1998 outturn.
Customer Satisfaction: To raise customer satisfaction by 5 percentage points over the year.