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Mr. Bob Russell
To ask the Minister of State, Lord Chancellor's Department how much his Department spent on legal fees including those of the BEST trustees relating to the Bus Employees Superannuation Trust, (a) in total and (b) in connection with the High Court hearing of 1 March. [79541]
Mr. Hoon
None.
| HM Land Registry Key Performance Indicators and Targets 1999–2000 | |
| Indicator Financial | Target |
| Percentage return on average capital employed1 | 6% |
| Efficiency | |
| Cost per unit in real terms | £25.13 |
| Cost per unit in cash terms2 | £29.89 |
| Service First Standards Speed | |
| Percentage of office copy and official search applications handled within two working days and | 98% |
| Percentage of office copies and official searches processed in three working days | 100% |
| Percentage of all registrations processed within in 25 working days3 | 80% |
| Accuracy | |
| Percentage of registrations processed free of any error | 98.5% |
| Percentage of customers responding to the Annual Survey who perceive the accuracy of registrations to be excellent or good | Better than 90% |
| Delivery of Electronic Services | |
| Percentage of dealings (key customer interactions) capable of electronic delivery | 30% |
| Percentage of titles in the Land Register capable of electronic delivery | 95% |
| Percentage of titles plans in the Land Register capable of electronic delivery | 60% |
| Number of scanned pages of filed documents (millions). | 8.5 |
| 1ROCE below 6% reflects agreement with HM Treasury to apply surplus income generated in 1993–95 (when ROCE exceeded 25% in each year) to fee reductions in 1996–99. The ROCE for 1999–2000 is subject to confirmation by HM Treasury. | |
| 2The inflation factor for the cost per unit in cash terms is derived from the GDP indices announced by HM Treasury on 9 March 1999. | |
| 3 Denotes the aim in the Registry's Statement of 'Service First' Standards which are detailed in Annex C of the Business Plan 1999–2000. | |
Note:
Fuller details of the agency's targets are given in its Business Plan,which is available from Her Majesty's Land Registry.
Public Record Office Key Performance Indicators and Targets 1999–2000
| |
Indicator
| Target
|
1. Efficiency
| |
| Unit costs of key activities: | |
| (a) selecting and preserving the public records | £107.64 per metre: i.e. limit increase to 5% |
| (b) giving access to records | £3.82 per information transaction: i.e. reduce by 50% |
| Backlog of records in departments reported as being over 30 years old and awaiting review. | Process backlog by: |
| (a) reviewing 480 metres | |
| (b) preparing for review an additional 1,000 metres | |
| Provision of acceptable storage conditions i.e. meeting the preservation and environmental standards recommended by BS 5454: 1989 | |
| Recommendations for storage and exhibition of archival documents (BSI, 1989). | Increase the proportion of records stored to the standards from 88.29% to 88.45% |