USA

Convention Bureau Gold Service Award for "professionalism, dedication and service to the Meetings Industry"

Incentive Platinum Partners Award, for its incentive travel programme

Travel Holiday Insider Award and HSMAI, Golden Bell Public Relations Competition Bronze Award for its "Best Kept Travel Secrets of the Year" articles

Pewter Award Certificate in the National Gold Ink Competition for its "Jewels of Britain" brochure

Crystal Communicators Award for its "BTA/On Travel-Jewels" radio show

Australia

Australian Capital Territory Best Tourist Office

Western Australia Best Tourist Office

Communicator of the Year (Donna Wales)

Tasmania Best Tourism Office

Victoria Best Tourism Office

New South Wales Best Tourism Office

South Australia Best National or State Tourism Office

New Zealand

"Tabs on Travel" Best National Tourist Office

South Africa

Travel Trade Gazette Best Foreign Tourist Office

Association of South African Travel Agents (ASATA) Diners Club Award for the Best Tourist Office

Spain

AGENTRAVEL Best National Tourist Office

Netherlands

Best National Tourist Office

Silver Echo and Gold Mail Box Award from the Dutch Marketing Association (DMA) for its Dutch Direct Marketing Campaign

Sweden

Best National Tourist Office

Second Prize for "Best Tourist Brochure in Sweden" from the Swedish Travel Writers Association

Europe

Travel Trade Gazette Europa Silver Award (second place) Best National Tourist Office in Europe

and in addition to the above:

Britain

Voted Europe's Leading Tourist and Convention Bureau at the fifth Annual World Travel Awards

Enter award for Best National Tourist Board website

Best Use of Broadcast Campaign Commendation for its Rock and Pop Video News Release at the PR Week Awards