To ask the Secretary of State for Trade and Industry if he will list the delivery (a) targets and (b) performance of the Royal Mail letter service for (i) first and (ii) second class mail in each of the last 12 months in the Stoke-on-Trent postal area. [82145]

Responsibility for mail delivery performance rests with Post Office management from whom I understand that Royal Mail's delivery performance for first and second class mail for the Stoke-on-Trent postcode over the last four quarters has been as follows:

	First class (percentage)	Second class (percentage)
Target	94·0	96·9
Actual:
June 1998	92·3	98·4
September 1998	92·4	98·8
December 1998	92·5	99·8
March 1999	90·0	97·7

These figures relate to the percentages of first class mail delivered the next working day after posting and of second class mail delivered within three working days of posting.