To ask the Secretary of State for Work and Pensions what plans he has to provide an alternative method to people to drawing their pension in person, when they suffer from sudden illness, from April. [100564]

If someone cannot get out to collect their state pension which is paid into an account then they can give authority for someone they trust to do this. The precise arrangements will depend on the type of account they have. If the customer could not make alternative arrangements to draw their state pension, the Department currently has arrangements in place to ensure vulnerable customers do not suffer hardship.