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Benefits Payments

Volume 402: debated on Thursday 3 April 2003

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To ask the Secretary of State for Work and Pensions in what circumstances can payment of benefits in cash at post offices can be continued. [106178]

All customers who wish to continue to collect their benefit or pension in cash at the Post Office need to choose one of the account options that can be accessed at post offices.

DWP is providing customers with information (including letters and leaflets) which clearly sets out the account options as part of the move to payment direct into accounts. This information material sets out the key features of the various accounts and explains how people can access their money at the Post Office, if they wish to do so. Customers can choose the account which best suits their needs and circumstances.