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Correspondence

Volume 403: debated on Thursday 10 April 2003

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To ask the Secretary of State for the Home Department in what period of time his Department expects letters from the public to be answered. [105315]

The Home Office aims to answer 95 per cent, of public correspondence within 20 working days in line with its published Service Delivery Agreement target.Home Office performance against this target for the period April 2002 to February 2003 for non-immigration matters currently stands cumulatively at 90 per cent, answered within 20 working days. No performance data are held currently for public correspondence on immigration and nationality matters.Improving performance against published targets is recognised as a priority across the Department. A new computerised Correspondence Tracking System is being introduced currently into non-immigration areas of the Department, and will make it possible for targets to be

Home Office Payment Performance 2001–02
Number of invoices paidNumber paid on timePercentage paid within 30 daysNumber of invoices paid latePercentage of invoices paid late
Home Office142,025130,72592.011,3008.0
Agencies
Forensic Science Service28,14027,37697.37642.7
UK Passports and Records Agency13,49312,98996.35043.7
Prison Service500,175475,72095.124,4554.9
Non Departmental Public Bodies (NDPBs) (See Note 1) (See Note 1)
Police IT Organisation10,46110,38499.3770.7
Criminal Injuries Compensation Authority2,1592,158100.010.0
Youth Justice Board11,61410,73192.48837.6
Community Development Foundation (See Note 2)4,6224,59599.4280.6
Commission for Racial Equality7,8294,38456.03,44544.0
Office of the Immigration Services Commissioner75974097.5192.5
Police Complaints Authority50750699.810.2
Parole Board30029498.062.0
Police Information Technology Organisation10,46110,38499.3770.7
Criminal Cases Review Commission2,7062,70199.850.2
Criminal Injuries Compensation Authority2,1592,158100.010.0
Criminal Injuries Compensation Appeals Panel21,52520,66496.08614.0
Youth Justice Board11,61410,73192.48837.6

Notes:

1. The National Crime Squad, the National Criminal Intelligence Service and the Central Police Training and Development Authority were not constituted as NDPBs until 2002–03.

2. The Commission for Racial Equality (CRE) had credit control problems with service providers in 2001–02 which resulted in a significant number of invoices being kept back, creating a backlog of payments. The Commission have been making a special effort to improve their payment performance in 2002–03 and this is reflected in a considerable improvement in the figures, with 77 per cent. paid within terms compared with 56 per cent, in the previous year (figures provided by CRE).

achieved for the first time. The same system will be introduced into immigration and nationality areas later in the year.

To ask the Secretary of State for the Home Department when the Minister will reply to the letters from the right hon. Member for Maidstone and The Weald, dated 13 September 2002, 11 November 2002, 27 January 2003 and 7 February 2003. [106487]

[holding answer 1 April 2003]: I replied to the right hon. Member's letters of 13 September and 11 November on 7 January 2003, and to her letters of 27 January and 7 February on 10 April 2003.

To ask the Secretary of State for the Home Department (1) what steps he has taken in response to the letter from IND to the hon. Member for Leicester, East dated 3 October 2002 concerning the case of Mr. Mahmood Mohd Jibreel, date of birth 31 December 1968; [106930](2) if he will make a statement on the case of Mr. Mahmood Mohd Jibreel, of Leicester, date of birth 31 December 1968, and the reasons for the length of time to take a decision on whether he is entitled to indefinite leave.[106929]