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Serps (Compensation Scheme)

Volume 412: debated on Friday 11 April 2003

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To ask the Secretary of State for Work and Pensions where people may obtain information about the compensation scheme for those who have been misinformed about the reduction to Inherited SERPS. [107413]

The revised rules on Inherited SERPS protected the position of all over State Pension age on 6 October 2002, and phased in the 1986 changes for those approaching State Pension age. People for whom, exceptionally, the new rules did not provide adequate redress, will find information about the general departmental compensation scheme in a number of places.The Department includes information on its internet website, as well as in a range of general leaflets that include details of the complaints process and make reference to the availability of compensation. The main source of information regarding compensation is the Department's guide, "Financial Redress for Maladministration". 'This guide includes references to changes made to the legislation resulting from the Inherited SERPS problems and to the availability of compensation in such cases. The guide is publicly available from DWP offices as well as the Publications section of the Department's internet site.