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Market Research

Volume 403: debated on Monday 14 April 2003

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To ask the Parliamentary Secretary, Lord Chancellor's Department what expenditure has been incurred by her (a) Department, (b) agencies and (c) non-departmental bodies in 2002 on (i) opinion polling, (ii) focus groups and (iii) other forms of market research; and if she will list the surveys commissioned and the purpose of each. [106267]

The information requested is not held centrally, and could be obtained only at disproportionate cost. My Department conducts a range of exercises to measure public satisfaction with current services and to research future needs. Many surveys are carried out at a local level so that services can be provided to match the needs of local communities.