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Post Office Cards

Volume 404: debated on Tuesday 6 May 2003

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To ask the Secretary of State for Work and Pensions what timetable has been established to implement changes to the Post Office card account PIN pad to improve accessibility for disabled people. [108947]

I have been asked to reply.The Post Office is working to ensure their services are as accessible to as many customers as possible. In the short term the Post Office intends to improve current PIN pads by fitting a guard over the buttons to help guide customers. I understand that this will be done as soon as possible. In the longer term they intend to look at technological options to provide a secure alternative to PIN pads for people with disabilities.This is a matter which falls within the day-to-day responsibility of Post Office Ltd. I have therefore asked the Chief Executive to reply direct to the hon. Member.