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Volume 404: debated on Thursday 8 May 2003

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To ask the Secretary of State for Health how many doctors there are per head of population in (a) Lancashire and (b) the North West of England. [111154]

To ask the Secretary of State for Health what recourse a general practitioner has who wishes to complain about unacceptable behaviour of (a) a patient and (b) an associate acting on the patient's behalf. [109995]

Patients have a duty to use the health service responsibly. General practitioners (GPs) should have a local policy in place to ensure that the unacceptable behaviour of patients, or their associates, is tackled. These policies may form part of a wider primary care trust strategy for dealing with violent and abusive patients. As a final recourse a GP is free to remove any patient from their list.