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Railway Complaints

Volume 405: debated on Tuesday 13 May 2003

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To ask the Secretary of State for Transport how many complaints were received from members of the public regarding each rail operating company in each of the last five years. [112185]

Data on the number of complaints received by each train operator is published in the Strategic Rail Authority's On Track publication, copies of which are placed in the Library of the House. The information first appeared in the issue published on 29 June 2001 which provided data back to 1999–2000.