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Rail Services (Romford)

Volume 405: debated on Monday 19 May 2003

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To ask the Secretary of State for Transport how many faults were reported on railway lines into Romford in (a) April 2000, (b) April 2001, (c) April 2002 and (d) April 2003. [113480]

To ask the Secretary of State for Transport how many complaints were received from passengers as a result of problems on railway track near Romford in (a) April 2000, (b) April 2001, (c) April 2002 and (d) April 2003. [113481]

The SRA publishes complaints data for each train operating company in its six-monthly "On Track" publication. This data is not broken down to route level. The most recent edition of "On Track" was published on 12 December. A copy is in the House Library.

To ask the Secretary of State for Transport what progess is being made to improve safety (a) on railway lines into Romford and (b) at Romford railway station; and if he will make a statement. [113482]

Network Rail's East Anglia Region has implemented a new system for monitoring track maintenance contractors working on railway lines into Romford. In addition, HMRI has been working closely with the Romford station operator, First Great Eastern, to understand the causes of minor passenger slip, trip and fall incidents at the station, so as to reduce the number of such incidents.

To ask the Secretary of State for Transport what recent communication he has had with managers of First Great Eastern regarding safety on their service through Romford. [113483]

The Secretary of State has not had any recent communications with First Great Eastern regarding the safety of train services through Romford. However, discussions between the Health and Safety Executive's (HSE) Railway Inspectorate (HMRI) and First Great Eastern staff take place at all levels on a regular basis.