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Claims Factories

Volume 406: debated on Wednesday 11 June 2003

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To ask the Parliamentary Secretary, Lord Chancellor's Department if he will conduct an inquiry into the operations of claims factories. [117103]

The Government are keeping under review the operation of the claims management market and are working with a range of organisations including the Law Society to encourage high and common standards in accident compensation. Claims management companies can provide an efficient and affordable means of handling claims for compensation and provide access to justice to people who might not otherwise be able to afford it. Those who provide the services which claims management companies organise are regulated by a range of bodies, including the Law Society, the General Council of the Bar, the Financial Services Authority and the General Insurance Standards Council. The Government have undertaken to set up a review of the regulatory framework for legal services the exact parameters of which will be announced before the summer break.