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British Forces Post Office Agency

Volume 406: debated on Thursday 12 June 2003

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The Chief Executive of the British Forces Post Office Agency has been set the following Key Targets for 2003–04:KEY TARGET 1:

To meet 95 per cent. of the Customers' requirements as negotiated and agreed in Customer Supplier Agreements for the Transit of Defence Postal Service (DPS) traffic from BFPO to the Theatre of Operations (TOO), Front Line Commands (FLCs) or on board ship.

KEY TARGET 2:

To meet 95 per cent. of the Customers' requirements as negotiated and agreed in Customer Supplier Agreements for the Transit of Defence Mail Service (DMS) traffic from BFPO to customers of Defence Mail Centres (DMCs).

KEY TARGET 3:

To meet 97.5 per cent. of the Customers' requirements as negotiated and agreed in Customer Supplier Agreements for the Transit of Defence Courier Service (DCS) traffic from BFPO to the customers/TOO.

KEY TARGET 4:

To achieve an overall 3 per cent. increase in efficiency.