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Call Centres

Volume 407: debated on Monday 16 June 2003

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To ask the Secretary of State for Northern Ireland what financial incentives have been made available by Government agencies to businesses wishing to establish call centres in the Belfast area; and whether these incentives are available to entrepreneurs in other parts of Northern Ireland. [109990]

Selective Financial Assistance toward the establishment and development of 16 customer contact centres within the Belfast area has been provided by Invest NI and its predecessor agencies. The level of assistance is negotiable on a case-by-case basis and while a full range of financial instruments have been used, assistance is primarily offered by way of revenue grants that are earned by performance. The full range of Invest NI assistance is available to companies wishing to establish in all parts of Northern Ireland.

To ask the Secretary of State for Northern Ireland how many call centres have been established in Northern Ireland with Government financial assistance; at what location; and how many jobs have been created as a result. [109991]

28 companies in the contact centre sector are either currently in receipt of, or have an offer of, government assistance to establish operations in