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Post Office Card Accounts

Volume 407: debated on Thursday 19 June 2003

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To ask the Secretary of State for Work and Pensions how many customers have (a) been invited to take part in direct payment and (b) failed to respond to such an invitation, in respect of each benefit. [114044]

As at 6 June 2003, 2,800,000 customers have been invited to convert to Direct Payment. 706,000 customers have yet to respond.Pensions and Jobcentre Plus customers began their conversion process with controlled pilots. Their full conversion commenced on 1 April 2003.